We currently have an opportunity for a Site Supervisor at our site in Belfast. Reporting to the Assistant Area Operations Manager.

Your role as Site Supervisor will include:

• Managing the day to day running of the car park whilst maximizing revenue and ensuring all users of the car park receive exceptional levels of customer service;
• Ensuring all customer queries are dealt with in an effective and professional manner, and to provide efficient resolutions to queries;
• Accurately completing all administrative tasks, whilst adhering to Company policies and procedures;
• Reporting to senior management, you will be responsible for providing feedback on team  and individual performance;
• Managing and training the team to ensure daily and weekly tasks outline by line management are achieved within the agreed timeframes;
• Developing or executing employee feedback and recognition programs
• Creating and managing team schedules over 12 hour shift patterns
• Sending reports on weekly takings and any discrepancies
• Training new hires, when required
• Providing administrative support to line management as and when required;

The ideal candidate will:

• Have previous supervisory experience
• Be able to demonstrate the ability to effectively manage and motivate the teams to get results and meet service delivery requirements
• Be able to interact effectively with customers/clients at all levels and to meet and manage customer/client expectations
• Have a strong set of personal values which match those of the organisation and the vision of the Company

The role is full time, working an average of 42 hours per week on a rota basis, including weekend and evenings. The salary for this role is £26,251.68 per annum.

Should this vacancy be of interest to you, please apply by emailing your CV to: recruitment@eurocarparks.com.